TERMS OF PURCHASE
webshop
Terms of Purchase for Digital Content via E-commerce
At GREJA Trädgård & Design (org. no. 900912-3549), you can purchase digital content directly through our e-commerce platform. These terms and conditions apply to all purchases and orders made on grejadesign.se. As a user of grejadesign.se, you have the right to request information about your personal data. You also have the right to request corrections or deletion of your personal data. If you have any questions, don’t hesitate to contact us at ellen@grejadesign.se. We will get back to you as soon as possible.
PURCHASE
Your Purchase
A purchase agreement is formed when you click "Complete Purchase" in the checkout. An order confirmation is then automatically generated from our system without manual review. If we detect any irregularities or unforeseen discrepancies in your order, we will contact you promptly.
PRICE & PAYMENT
Prices and VAT
The prices shown in our webshop always include 25% VAT. The VAT is included in the total cost displayed in the checkout.
Incorrect Prices
If you have purchased a product at an obviously incorrect price and the purchase has not been processed or confirmed, we will contact you. In such cases, we reserve the right to adjust the price before confirming the payment. You as a customer do not have the right to demand the product at the previous price in these cases. We also reserve the right for typographical errors and inaccuracies in our marketing, newsletters, and other external communications. The same applies to obviously incorrect prices listed on the site.
Gift Cards and Discount Codes
If you have received a gift card or discount code, enter it before completing your purchase. Please note that it is your responsibility to ensure that the price is adjusted to what you intend to pay before completing the purchase. Discounts cannot be applied retroactively. If you have any questions about using your gift card, feel free to contact us at ellen@grejadesign.se.
Payment Methods
We collaborate with Klarna Bank AB (publ org. no. 556737-0431) and offer payment options with the most common credit and debit cards, as well as Klarna's services for invoice and direct payment.
By paying with Klarna, Klarna’s buyer protection applies. Interested in reading more about what it entails?
COPYRIGHT
Copyright
Purchasing and using GREJA Trädgård & Design Mall Julstugan™ is only allowed for private and non-commercial purposes. GREJA Trädgård & Design Mall Julstugan™ may not be resold or copied, nor may it be distributed in any way. Modifications or developments of GREJA Trädgård & Design Mall Julstugan™ are only allowed for private and non-commercial purposes. By agreeing to the purchase terms during checkout, you accept the copyright terms.
DELIVERY
Delivery Method
When purchasing digital content, the content will be available for download immediately after payment is processed.
WARRANTY
Warranty
All products sold on grejadesign.se come with a direct warranty if the digital content does not function correctly, the file is displayed incorrectly, or it cannot be downloaded. If you experience any issues, please contact ellen@grejadesign.se for warranty service. All products are covered by consumer protection laws, and cases will be handled in accordance with these laws.
RIGHT OF WITHDRAWAL
Right of Withdrawal
The right of withdrawal according to Chapter 2, Section 10 of the Distance Contracts Act, which allows you to cancel the agreement by sending a clear notice within 14 days from when the withdrawal period begins, does not apply to digital content. Products in the grejadesign.se webshop fall under the law governing digital content.
Exceptions to the Right of Withdrawal
According to Chapter 2, Section 11, the right of withdrawal does not apply to agreements regarding digital content delivered in a form other than on a physical medium. By agreeing to the purchase agreement on greja.se at checkout, you as a consumer expressly consent to the immediate provision of the content after payment and agree that no right of withdrawal applies. Grejadesign.se provides a purchase agreement confirmation as per Section 4 in connection with the delivery of the digital content.
COMPLAINTS & RETURNS
Complaints
If you receive a product that is defective or does not meet your expectations, you must notify GREJA Trädgård & Design as soon as possible, but no later than 7 days after receiving the product. If the product is damaged or defective, we undertake to correct the issue free of charge, provided it is reported within the stated time frame.
Return Policy
If the product does not meet your expectations, please contact GREJA Trädgård & Design in writing within 7 days, explaining why you wish to return the product due to it not meeting your expectations.
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You want our help to file a complaint Contact GREJA Trädgård & Design and provide your order number and the products you wish to return. Then, wait for instructions. We process incoming cases as quickly as possible, often within 24 hours.
Contact for Complaints and Returns
Email: ellen@grejadesign.se
OTHER
Reservations
We reserve the right for any typographical errors in marketing and for discontinued products. We are under no obligation to deliver products with obviously incorrect pricing before confirming the payment.
Disputes
Disputes arising from the application or interpretation of these terms of purchase shall primarily be resolved through negotiations between the customer and grejadesign.se. If these parties cannot reach an agreement, the dispute shall be settled in a Swedish court under Swedish law.
Force Majeure
Events such as war, natural disasters, labor disputes, government decisions, and other comparable events beyond our control that could not reasonably be foreseen are considered force majeure. This exempts us from fulfilling agreements.
CONTACT
Greja Trädgård & Design
org. 900912-3549
ellen@grejadesign.se
Greja Trädgård & Design
Holm 312
47397 Henån
SWEDEN
Updated 1/12/2023